Get in touch
We'd love to hear from you.
We're a small, passionate team and we genuinely love hearing from our customers. Whether you have a question about your skin, your order, or just want to say hello — we're here.
How to reach us
Fastest response
Chat with Emma directly for skincare advice, order questions, or anything else. Usually responds within the hour.
Chat on WhatsApp →Email us
hello@figgibeauty.com
For general enquiries, press, wholesale, or anything you'd prefer to put in writing. We respond within 1 working day.
Send an email →Follow us
Join our community on Instagram for skincare tips, behind the scenes, and the latest from the FIGGI world.
@figgi.beauty →Send a message
Not sure where to start?
Use the form and we'll point you in the right direction. Whether it's a skincare question, an order issue, a press enquiry, or a wholesale conversation — nothing is too small.
You can also try our skincare quiz if you're looking for product recommendations, or visit our FAQ page for quick answers.
Response times
WhatsApp — usually within the hour
Email — within 1 working day
Contact form — within 1 working day
Before you go
Not sure which products are right for you?
Take our 5-question skincare quiz and we'll recommend the perfect FIGGI routine for your skin type, concerns, and life stage.
Take the skin quiz →
Award-winning skincare powered by South African Rooibos. Fragrance-free, intentional, and made for sensitive skin.
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