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Frequently asked questions
Everything you need to know about FIGGI. Can't find your answer? Email us at hello@figgibeauty.com
FIGGI Beauty is a science-backed skincare brand designed for dry, sensitive, and reactive skin. Our formulations are fragrance-free, essential oil-free, and dermatologist-approved. We believe in the skin-soul connection — combining high-performance skincare with holistic self-care.
FIGGI is unapologetically formulated for sensitive skin, with scientifically developed formulations that hydrate, calm, and restore balance. Infused with organic, COSMOS-certified South African Rooibos, our products promote barrier repair and skin resilience while respecting the skin's natural ecosystem.
Yes. FIGGI is 100% vegan and cruelty-free. We do not use any animal-derived ingredients and our products are never tested on animals.
Our products are formulated by our founder Jeanne and manufactured to strict quality standards, ensuring clean, effective, and gentle formulations.
FIGGI is formulated specifically for dry, sensitive, and reactive skin, but our gentle, hydrating formulations work for all skin types including normal and combination. Those with oily or acne-prone skin may also benefit from our hydrating and barrier-supporting ingredients.
We recommend checking our detailed product descriptions to find the best match for your skincare needs. If you're unsure, email us at hello@figgibeauty.com — we'd love to help.
Yes. The Slow Glow Serum is formulated with a gentle, slow-release form of retinol designed to minimise irritation while supporting skin renewal. We recommend starting 1–3 times per week and gradually increasing usage as your skin adjusts.
The Miracle Mist can be used throughout the day for instant hydration and refreshment. Use it as a toner after cleansing, to set makeup for a dewy finish, or any time your skin needs a moment of calm.
Yes. All FIGGI products are fragrance-free, essential oil-free, and free from artificial colorants, making them ideal for even the most sensitive skin.
FIGGI harnesses the power of organic, COSMOS-certified South African Rooibos — known for its antioxidant, anti-inflammatory, and soothing properties. This unique ingredient calms sensitivity, reduces redness, and strengthens the skin barrier.
No. FIGGI products are free from parabens, sulfates, essential oils, linalool, limonene, artificial dyes, and other known irritants.
You can purchase FIGGI Beauty products directly from our official website, in store at our Hamilton boutique, or from one of our trusted partners.
Currently FIGGI Beauty ships within the UK. For US shoppers, FIGGI products are available online at AMP Beauty LA.
Shipping within the UK typically takes 2–3 working days from the time you place your order. Once processed you'll receive a tracking number to stay updated on its journey.
We want you to love your FIGGI products. If you're not satisfied, please reach out to us at hello@figgibeauty.com within 14 days of receiving your order to discuss a return or exchange.
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Award-winning skincare powered by South African Rooibos. Fragrance-free, intentional, and made for sensitive skin.
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