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Frequently asked questions

Everything you need to know about FIGGI. Can't find your answer? Email us at hello@figgibeauty.com

FIGGI Beauty is a science-led skincare brand created for dry, sensitive, reactive and stressed skin. Our formulas combine advanced cosmetic science with the antioxidant heritage of South African Green Rooibos to deliver effective, elevated skincare without fragrance or essential oils.
FIGGI is intentionally formulated around the needs of sensitive and reactive skin. At the heart of our products is ASPALUX3™, our proprietary complex developed to help calm the feel of skin stress, support hydration and skin function, and reinforce barrier resilience.
Yes. Yes. FIGGI products are vegan and cruelty-free. We do not use animal-derived ingredients, and our products are not tested on animals.
FIGGI products are designed primarily for dry, sensitive, reactive and mature skin, particularly skin experiencing dehydration, discomfort or visible signs of stress. Please refer to each product page for more detailed guidance.
FIGGI is formulated specifically for dry, sensitive, and reactive skin, but our gentle, hydrating formulations work for all skin types including normal and combination. Those with oily or acne-prone skin may also benefit from our hydrating and barrier-supporting ingredients.
We recommend checking our detailed product descriptions to find the best match for your skincare needs. If you're unsure, email us at hello@figgibeauty.com — we'd love to help.
Yes. All FIGGI products are fragrance-free, essential oil-free, and free from artificial colorants, making them ideal for even the most sensitive skin.
FIGGI harnesses the power of organic, COSMOS-certified South African Rooibos — known for its antioxidant, anti-inflammatory, and soothing properties. This unique ingredient calms sensitivity, reduces redness, and strengthens the skin barrier.
No. FIGGI products are free from parabens, sulfates, essential oils, linalool, limonene, artificial dyes, and other known irritants.
You can purchase FIGGI Beauty products directly from our official website, in store at our Hamilton boutique, or from one of our trusted partners.
Currently FIGGI Beauty ships within the UK. For US shoppers, FIGGI products are available online at AMP Beauty LA.
Shipping within the UK typically takes 2–3 working days from the time you place your order. Once processed you'll receive a tracking number to stay updated on its journey.
We want you to love your FIGGI products. If you're not satisfied, please reach out to us at hello@figgibeauty.com within 14 days of receiving your order to discuss a return or exchange.

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Rooted in Rooibos

South African botanical. Antioxidant-rich natural calm that soothes redness.

Ingredients Chosen with Care

Fragrance-free. No essential oils. Gentle efficacy for what your skin actually needs.

Original Formulas

Every FIGGI product is an original formula created with care and tested for efficacy.

Community Over Influence

Calm spaces and true human connection. Community isn't a strategy — it's why we exist.

The Slow Mail List

Something slower. Something quieter.

Join our slow mail community — thoughtful letters, seasonal rituals, and early access to new products. We write to you by post.